Now in store: Sri Lankan coffee, spices and vanilla · Order through WhatsApp
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Terms & Conditions

Draft for review. Sections marked "To be confirmed" need details from Spice Tribe, and the full text should be reviewed by a qualified professional for Qatar before launch.
01

General terms

These terms apply when you use this website or send Spice Tribe an order request through WhatsApp. By sending an order request you agree to these terms.

To be confirmed: Registered business name, commercial registration number and business address.

02

Product information and availability

We describe products as accurately as we can. Product photos are for illustration and packaging may vary.

Products and sizes are subject to availability. We confirm availability when we reply to your order request.

03

Pricing and order requests

Prices are shown in Qatari Riyal (QAR). The total shown on the website is an estimate until we confirm your order.

Sending your order through WhatsApp is a request to order. It is not a completed purchase.

04

Order confirmation

Your order is confirmed only when Spice Tribe replies on WhatsApp confirming the items, delivery arrangements and final total.

To be confirmed: Typical response time and what happens if items are unavailable.

05

Payment arrangements

No card details are collected on this website.

To be confirmed: Accepted payment methods and when payment is due.

06

Delivery and collection

We deliver within Qatar. Delivery arrangements are agreed on WhatsApp.

To be confirmed: Delivery areas, delivery fees, delivery times and whether collection is offered.

07

Cancellations and refunds

To be confirmed: Cancellation window, refund conditions and how damaged or incorrect items are handled.

08

Customer responsibilities

Please give a correct phone number and delivery address, and check your order summary before sending it. Read product labels for ingredients and allergen information before use.

09

Privacy and customer information

We use the details you provide only to process and deliver your order and to contact you about it. Your order message is sent through WhatsApp, a service operated by Meta, and is subject to its privacy terms.

This website saves your cart on your device. It does not save your checkout details.

To be confirmed: How long order records are kept and how to request deletion.

10

Intellectual property

The Spice Tribe name, logo, photography and website content belong to Spice Tribe and may not be used without permission.

11

Limitation of liability

To be confirmed: Liability wording to be drafted and reviewed under applicable Qatar law.

12

Contact and changes to these terms

We may update these terms. The effective date will be shown at the top of this page.

Questions about these terms? Message us on WhatsApp.

To be confirmed: Effective date and contact email.